Last Updated: 17-11-2025
Welcome to GemsRatan.com (“we”, “us”, “our”).
We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
We collect information to provide better services and a smooth shopping experience.
a) Personal Information
When you register, place an order, or contact us, we may collect:
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Full Name
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Email Address
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Mobile Number
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Billing Address
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Shipping Address
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Payment Information (processed securely via payment gateway)
b) Non-Personal Information
Automatically collected data:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on website
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Cookies and tracking data
c) Payment Information
We do not store your card/banking details. Payments are processed securely through trusted third-party payment gateways.
2. How We Use Your Information
We may use your information for the following purposes:
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To process and deliver orders
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To provide customer support
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To send order updates, invoices, and confirmations
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To improve website performance and user experience
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To send promotional offers, newsletters (only if you subscribe)
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To prevent fraud and ensure secure transactions
3. Cookies & Tracking Technologies
We use cookies to:
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Remember your preferences
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Improve website speed and functionality
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Show relevant products and offers
You can disable cookies any time through your browser settings.
4. Sharing of Information
We never sell or rent your personal information.
We may share information only with:
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Delivery partners (for shipping your orders)
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Payment gateways (for secure transactions)
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Technical service providers (to operate our website)
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Legal authorities (if required by law)
All third-party partners follow strict confidentiality and data protection standards.
5. Data Security
We take strong security measures to protect your information:
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SSL (Secure Socket Layer) encryption
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Secure servers
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Regular malware scanning
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Protected payment gateways
However, no online method is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
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Access your personal data
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Update or correct your information
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Request deletion of your data
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Unsubscribe from marketing messages
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Disable cookies
Contact us anytime for data requests.
7. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for their privacy policies or content.
8. Children’s Privacy
We do not knowingly collect personal information from children under 13 years of age.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Updated policies will be posted on this page with the “Last Updated” date.
10. Contact Us
For questions or concerns regarding the Privacy Policy, you can contact us at:
GemsRatan.com
Email: support@gemsratan.com
Phone: +91 9530911381
Website: https://www.gemsratan.com/